In this age of increased autonomy and self-direction at the workplace, a well-drafted induction booklet has become almost a necessity. It caters to the employees’ need to learn more about their organization, team, and other important aspects of their work life, at their pace and convenience.
If you are getting started on creating an induction booklet for your organization. Here is a handy checklist of topics to include:
Welcome Message from Leadership
This is an opportunity for the leadership team to lay down the foundation for a great culture story. It is a well-known fact that the culture of any organization is defined and steered by the leadership team. Every new employee is an inflection point for the leadership to steer this ship towards the final direction.
Introduction to the Company
This is where the employee gets a quick overview of the organization. The objective is to provide an insight and not a glossary of everything that the company is about. Skip the minor details, focus on the bigger picture. The employee will always have an opportunity to dive into the details later. Remember your target audience! Ensure that you cover the following topics:
- History – Make sure you highlight key life events with great pictures and quotes.
- Mission, Vision of the Organization
- Values and Culture – Employee testimonials work great here!
- Employee Profile and Global Presence – Employee Strength, Demographic Profile, Global Offices
- Organization Structure – Include Profiles of Key members of the Leadership Team – make them inspirational!
- About the Products / Services
- Latest Marketing / PR Campaigns / CSR – To know how the brand is perceived externally.
- Sales and Market Share Figures
- Awards and Recognition – Get your new employee swelling with pride. These are critical seed points for your employer brand to self-propagate to the employee network.
Introduction the Function
While everyone joins a company, their routine is more aligned to the department and manager they work for. Tactically, you can choose to create an additional mini-booklet just for each department. You can also choose to create templates for each department to collate information on. Make sure the final content is aligned in tone and language to the overall feel of the induction booklet. A friendly tip – you could create a modular induction booklet. This way you piece together a custom induction kit for every employee based on the department or function they join in. It also reduces the cost of periodic revisions.
- Objective and Goals of the Department
- Profiles of Team Members in the Function – Make sure you cover a fair bit about their life outside work. It provides your new employee with ready conversation starters on their first day with the team.
- Key Internal and External Partners – An overview of internal customers, partners as well as external vendor partners and tie-ups.
- Contacts Directory– A ready reckoner with contact details and other important details can be of great utility.
Introduction to the Workplace
Introduce them to their home away from home. Here’s your chance to introduce them to the rules governing their life at work as well as the facilities, tools and systems at their disposal to make life easier.
- Key Policies and Processes – Select Policies which are relevant to a new employee – not the entire policy manual. Do you ever read the terms and conditions document for what you purchase? If possible, convey your policies with rich infographics or visuals.
- Support Team (HR, Admin, Finance and others) – Throw in a ready reckoner with contact details here as well. Always helps. Quick Tip – nothing like a buddy and mentor program to help the new employee find his way at work!
- Communication Channels – Take the first steps in building brand ambassadors. Introduce them to the various platforms (Intranet, social media, offline channels and more) available to them to air their grievances, and express their thoughts and opinions. Share guidelines on what can be shared with the world. Induct them into the rich world of social media. Make them contributors of the brand story.
- Facilities at Work – A very vital section! The physical work environment can be a great selling point, right from details on public transportation to the menu at the cafeteria.
Introduction to Work
Induction is never complete without a briefing on what is expected from the new employee.
- Job Description – Great performance starts with a clear outline of what is expected. It is even better if this is communicated by the manager during the employee’s first day.
- Grade Structure and Career Path – Always helps to get the employee started on his career path from day one.
- Performance Management Systems – Share how performance will be tracked and measured
- Learning Platforms – Introduce them to sources of learning within the organization
- Rewards and Recognition Framework – Make them aspirational.
- 100 Day Jumpstart – Share a milestone-based action planner for the first 100 days at work. Use testimonials from other employees in the department to share tips and tricks to get the employee’s career to a rocking start.
Hope the above skeletal framework helps you piece together a comprehensive induction docket for your organization! Good Luck!
(Re-publishing the original article written by Sebastian Chandy.)
*Image source – www.nkd.co.uk